lens judging at UK CX Awards for 3rd consecutive year Awards, customer experience, Customer experience aw..., Customer journeys, Customer research, customer-centric, customer-first, Digital customer exper...Lens AdminSeptember 23, 2019customer experience, customer journey, customer-centric, customer-first, CX StrategyComment
lens judging at the UK Digital Experience Awards 2018 customer experience, Customer experience aw..., customer-centric, customer-first, Digital customer exper..., techLens AdminJune 4, 2018customer experience, customer-centric, digital customer experience, fintech, tech, technologyComment
What can a customer journey approach help your business to achieve? Customer journeys, customer-centric, data, Digital customer exper..., techLens AdminMay 24, 2018channels, comms, CRM, customer experience, customer journey, customer journey mapping, design thinking, digital customer experience, fintech, techComment
Raising the game in life insurance customer experience customer experience, Customer journey, Customer journey mappi..., Customer journeys, customer-centric, Digital customer exper..., financial services, life insuranceHelen FennellDecember 12, 2017customer experience, customer journey, customer journey mapping, customer-centric, digital customer experience, emotional connection, life insuranceComment
