hub by Premier Inn: A great example of CX design B2B customer experience, customer-centric, customer-first, Hospitality & LeisureLens AdminSeptember 21, 2017B2B customer experience, customer experience, customer-centricComment
Start-up customer experience: The case for a ‘customer first’ approach B2B customer experience, Customer experience st..., Customer journey, Customer journey mapping, Customer journeys, customer-centric, customer-first, start-up businessesLens AdminMay 23, 2017advocacy, B2B customer experience, customer experience, customer journey, customer journey mapping, customer journeys, customer-centric, customer-first, emotional connection, loyalty, personas, start-up businesses, start-up customer experienceComment
